Casino Shuttle Cancellation Policy
Reservation cancellations must be made prior to 24 hours of shuttle departure time.
No cancellations or refunds under 24 hours.
No refunds given if customer misses shuttle.
No cancellations or refunds under 24 hours.
No refunds given if customer misses shuttle.
White Car Service Cancellation policy
Initial deposits are non-refundable.
25% deposit for service and credit card on file are required to reserve vehicles and drivers. Full invoice amount is due no later than 72 hours of scheduled service.
Vehicle, Driver and Staff Fees:
Due to vehicles, drivers and staff being reserved for blocks of time to accommodate orders, it is difficult and sometimes impossible to reschedule them to a new assignment in a short time span. Therefore, we have a graduated refund schedule to compensate our employees for lost opportunities and lost revenue.
Services can be cancelled for a partial refund up to 48 hrs prior to scheduled service time.
Cancelled Packages:
Purchased event ticket price is non-refundable(ie...concert tickets, game tickets). Tickets will be mailed to you day of cancel for your use. Courier delivery available for additional cost.
25% deposit for service and credit card on file are required to reserve vehicles and drivers. Full invoice amount is due no later than 72 hours of scheduled service.
Vehicle, Driver and Staff Fees:
Due to vehicles, drivers and staff being reserved for blocks of time to accommodate orders, it is difficult and sometimes impossible to reschedule them to a new assignment in a short time span. Therefore, we have a graduated refund schedule to compensate our employees for lost opportunities and lost revenue.
Services can be cancelled for a partial refund up to 48 hrs prior to scheduled service time.
- 72 hours prior to scheduled service -75% refund for services.
- 48 hours prior to scheduled service - 50% refund for services.
- 24 hours prior to scheduled service – 25% refund for services.
- Under 24 hours – no refund for services.
Cancelled Packages:
Purchased event ticket price is non-refundable(ie...concert tickets, game tickets). Tickets will be mailed to you day of cancel for your use. Courier delivery available for additional cost.